Support & Contact
We're here to help! Get in touch with our support team for any questions or assistance.
Get In Touch
Email Support
General Inquiries:
equinebridge@equestrianconnects.comTechnical Support:
support@equestrianconnects.comResponse Times
- General Inquiries: Within 24 hours
- Technical Issues: Within 4 hours
- Urgent Matters: Within 2 hours
Support Hours
Monday - Friday: 8:00 AM - 6:00 PM PST
Saturday: 10:00 AM - 4:00 PM PST
Sunday: Closed
Emergency technical support available 24/7
Connect With Us
Social Media
Community Guidelines
- Treat all community members with respect
- Share constructive feedback and experiences
- Support fellow equestrian professionals
- Follow platform terms of service
Frequently Asked Questions
How do I reset my password?
Click the "Forgot Password" link on the login page, or contact our support team for assistance.
How can I update my professional profile?
Log into your account and navigate to the "Profile Settings" section where you can edit all your information.
What if I'm having technical issues?
Contact our technical support team at support@equestrianconnects.com. Include details about your issue and device information.
How do I cancel my subscription?
You can cancel your subscription anytime through your account settings or by contacting our support team.
Can I get a refund?
We offer refunds within 14 days of signup if you're not satisfied with our service. Contact support for details.